Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, and payment information (processed by Paddle). We also collect cancellation event data submitted through our widget.

2. How We Use Information

We use your information to provide the Service, process payments, improve our product, and communicate with you about updates and support.

3. Data Storage and Security

Your data is stored securely on Supabase (PostgreSQL) with row-level security. We use industry-standard encryption for all data in transit and at rest.

4. Third-Party Services

We use the following third-party services:

• Paddle – payment processing (Merchant of Record)
• Supabase – database and authentication
• Groq – AI processing for follow-up questions
• Vercel – hosting

5. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at any time to exercise these rights.

7. Data Retention

We retain your data as long as your account is active. After cancellation, data is retained for 30 days before permanent deletion.

8. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy. Material changes will be communicated via email or through the Service.

10. Contact

For privacy questions, contact us at akamss001+support@gmail.com.