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Terms of Service

Last updated: September 13, 2026

1. Agreement to Terms

By accessing or using ChurnGuard ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

ChurnGuard is a software-as-a-service tool that helps businesses understand why their customers cancel subscriptions and provides retention offers to reduce churn.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials.

4. Subscriptions and Billing

Subscriptions are billed monthly or annually through our payment processor, Paddle. Prices are listed on our Pricing page and may change with 30 days notice.

5. Free Trial

New customers receive a 14-day free trial. You may cancel anytime during the trial without being charged.

6. Acceptable Use

You agree not to use the Service for any illegal purpose, to attempt to gain unauthorized access, or to interfere with the Service's operation.

7. Intellectual Property

ChurnGuard and its original content, features, and functionality are owned by us and are protected by international copyright laws.

8. Limitation of Liability

The Service is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

9. Termination

We may terminate or suspend your account at any time for violations of these terms.

10. Changes to Terms

We reserve the right to modify these terms. Continued use of the Service after changes constitutes acceptance.

11. Contact

For questions about these Terms, contact us at akamss001+support@gmail.com.